CANCELLATION

We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Letique Cosmetics purchase, we realize there are times that you may need to return a product. If you will need to return your product, please review the information below.

Returns must be made within 14 days of your receipt date for a refund.
Merchandise must be in its original, unopened, and unused condition.
We regret that we do not refund original shipping costs with the return.
Please note on the front side of your receipt or packing slip the reason for your return.
Please mail your return to: Odrin, 15, floor 10, 8000, Burgas, Bulgaria.
You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise.
Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
We refund only purchase from www.teana-shop.com. We do not refund purchases of our merchandise from other distributors.
All returns will be credited to the original credit card used at the time of purchase.
Returns will be processed within 1-2 weeks of our office receiving your item.
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